Patient And Family Rights & Responsibility

Patient rights

1. The right to be informed of their rights and responsibilities.
2. The right to receive kind treatment that respects the patient’s values, personal beliefs, and religious convictions.
3. The right to access medical care provided at the center.
4. The right to know the name of the treating physician.
5. The right to be informed about the treatment plan, decisions related to it, and to participate in decision-making.
6. The right to refuse medical service and discontinue treatment.
7. The right to know the approximate cost of the service.
8. The right to have their security, privacy, and confidentiality of information protected.
9. The right to file a complaint or suggestion without hesitation or fear of persecution.
10. The right to seek a second medical opinion.
11. The right to be informed about the prices of the provided services.
12. The right to provide informed consent for certain medical procedures (e.g., surgery, anesthesia, etc.).

Patient and family responsibilities

1. Following the policies and procedures in place at the center.
2. Financial commitment and settling all financial dues in accordance with the law, regulations, and center policies.
3. Showing respect to the medical staff, employees, and other patients at the center.
4. Providing the center with accurate information about the medical condition and medical history.
5. Adhering to the treatment plan proposed by the specialized physician.
6. Preserving the center’s property.
7. Maintaining calmness and following the rules while at the center.
8. Adhering to the scheduled appointments and service delivery times.
9. Not leaving the center without ensuring that all procedures have been completed.

It is the responsibility of patients and families to follow the recommended treatment plan

Patient And Family Rights & Responsibility